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Public Sector · AI Workflow System · 2024–2025

NYCEPAS — AI-Powered Pension Administration System

An AI-powered workflow system that unified pension administration across all four NYCERS business units into one intelligent case surface. Cases that previously required manual cross-unit coordination now route automatically — with AI-assisted tier determination, eligibility checks, and benefit calculations that are fully auditable and sourced to statute.

Members served

350,000+

Business units unified

4

Product DesignAI Workflow SystemRules EngineAgentic Automation

Featured

Public Health · AI Case Management · 2024

HANDS AI — AI-Powered Case Management for Family Services

An AI-powered assistant for family support caseworkers that surfaces the highest-risk families every morning — with a plain-language explanation for every flag. Caseworkers can ask questions across their entire caseload in natural language instead of navigating fragmented systems, turning reactive record-keeping into proactive, focused care.

Caseload prioritization

Daily

Risk flags

Explained

Product DesignAI Case ManagementRisk IntelligenceNatural Language Search

Featured

Education · Data Intelligence Platform · 2022–2023

Insight AI — Student Data Intelligence for NYC Schools

A data intelligence platform that transformed fragmented student data into actionable dashboards for New York City's public school system. Principals, teachers, and counselors can now surface trends across attendance, achievement, course access, and discipline — and coordinate on interventions — without manually reconciling spreadsheets.

NYC schools served

1,800+

Data domains unified

4

Product DesignData VisualizationAnalytics Platform

Featured

Enterprise · Media Operations · 2022

Data Mesh — Real-Time Observability for Global Content Distribution

A unified observability platform for NBCUniversal's Network Operations Center that brought linear, cable, and streaming distribution monitoring into a single real-time view. Engineers went from piecing together incidents across a patchwork of siloed tools to detecting and triaging problems in one place — before viewers are affected.

Platforms unified

3

Signal aggregation

Real-time

Product DesignObservability PlatformReal-Time Monitoring

Featured

Enterprise · Internal Tooling · 2020–2021

My Project Inbox — Engineering Coordination Platform

A shared coordination platform that replaced scattered spreadsheets, email threads, and tracking tools across Verizon's engineering organization with a single project inbox. Every contributor could see exactly what they owned, what was blocking them, and who was involved — across every active project at once.

Projects unified

60+

Tool categories replaced

3

Product DesignUI InfrastructureInternal Tooling

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